Terms and conditions


Unless otherwise specified, the materials on this website are directed solely at individuals. 

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of France and all parties submit to the non-exclusive jurisdiction of the French Courts.
We have taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, we disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.

Madacha shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website. 

Certain (hypertext) links in this site may lead to other websites, which are not underour control. We indicate this links only for information purpose and as soon as you activate any of these you will leave the madacha.com website. Madacha has no control over and will accept no responsibility or liability of Madacha.

Your correspondence or participation in promotions, or business dealings with advertisers found on or through the website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this website.

The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Madacha, or any of their employees or agents.

These terms and conditions are governed by French Law. If any provision of these T&C shall be void, unlawful or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Madacha reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.

Personal space “My Account” and data privacy

Before placing any order on our website, the customer shall create an account. A password will be sent to the email address used for registration. The customer is responsible for keeping the log-in and password strictly confidential.

As a French-based company, we guarantee the privacy of your data. According to the law “Liberty and IT systems” of 6 March 1978, you have a right to access and rectify your data. To do so, please send an email to contact@madacha.com.

Our website uses cookies. The customer can refuse the use of cookies by ticking the appropriate box at the footer of our website.


All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Madacha for their use by any person other than the said holders and such use may constitute an infringement of the holders' rights.


All designs, text, graphics and their selection and arrangement on this website are the copyright of Madacha or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Madacha prior written consent is strictly prohibited.

Acceptance of orders

Working with industry-leading secure payment processors, we validate your order and the payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your private space "My account".

Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.

All orders are subject to availability. In case an item is not longer available at the time of paying your order and you pay using a debit/credit card, you will not be charged for the cancelled items. 

We accept payment Visa and Mastercard credit/debit cards. Payment will be debited from your account before the dispatch of your purchase. You will have the possibility to select the payment method when paying your order.

All orders are subject to validation checks and authorisation by the card issuer. We may submit your order to a third party fraud screening provider who securely review orders on behalf of madacha.com to eliminate fraud and safeguard our customers transactions. We will not be liable for any delays to your order this may cause. 

Warranty and right for cancellation

Your order is governed by articles L.211-4 to L.211-13 of Code de la Consommation  and articles 1641to 1648 and 2232 of Civil Code with regards to hidden defects and conformity.

In compliance with French laws, you have a right to cancel your order without any reason up to 14 calendar days upon reception of your order. The tracking number of your order will be the starting date for calculating the delay.

If you choose to cancel part or all your order, you will have to contact Madacha by email at contact@madacha.com. We will send you a delivery note together with instructions. The cost of shipment is born by the customer, and the customer is entitled to refund of the goods which are shipped back without any alteration, in their original packaging plus the cost of delivery to the customer’s address. In case the goods are altered and/or not properly packed when received by Madacha, Madacha reserves the right to refund partially the order. The payment will be made by refunding the credit card used by the customer to pay the order in a maximum delay of 14 working days upon reception of the articles by Madacha.